Service
Full service
is our standard
Competent, comprehensive, inspiring: from process consulting and sensor installation to spare-parts service, we support you throughout your entire project.
Rollout & integration
Start well prepared
We lay the groundwork so that xoee fits seamlessly into your processes.
Process consulting
We advise you on your intralogistics processes and create the conditions for integrating xoee optimally into your process landscape.
Sensor installation
We set up the xoee sensor network on site and help install the sensors and buttons at your points of demand, shelves and machines.
Initial data import
We help you populate the system with item data and points of demand.
Interface development
If required, we develop custom interfaces that connect xoee to your existing IT systems.
Operations & infrastructure
Technology you don’t have to worry about
Servers, mobile devices and spare parts – all from a single source if you wish.
Server provisioning
We set up your own xoee installation as a cloud service, so you can get started straight away. Prefer to run xoee in your company network? We are happy to support your IT team with a local setup.
Mobile devices
We can also provide mobile devices for forklift drivers, logistics staff and machine operators as part of a rental solution.
Spare-parts service
For rented sensors and hardware components we offer an exchange service, so you are quickly back up and running in case of a defect.
Support & terms
We stay at your side
Training, support and contracts that keep you flexible.
Training for users and administrators
Depending on the service level, we train administrators and users online or directly at your company.
Support
We are available to your colleagues for questions and problems, remotely or on site.
Flexible rental contracts
We provide xoee as a rental solution. Our rental contracts can usually be cancelled monthly. That reduces your investment risk and keeps you flexible.
Live demo
Meet our team.
Questions about our services, or interested in an online live demo? We’d be glad to hear from you. Just pick a convenient slot or give us a call.
Pick a slot in our online scheduling assistant
Or call us: +49 (0) 3677 761 3535
info@xoee.de